If you are not 100% satisfied with your product we provide a hassle-free refund/exchange/credit note service.

Pre-Owned Online Returns Policy:

All Pre-Owned items will have slight marks or blemishes and are viewed by the customer at the point of sale online. To return your item(s) bought online for an online credit note, exchange or refund please visit our Charles Hedley shop or contact us within 14 days of purchase with your proof of purchase. Buyer will pay return postage.

This refund policy is our online refund policy only and differs from our in-store policy.